• 4 ways to digitalise your business

    Back in the industrial revolution, Britain led the world in advancements that enabled mass production: trade exchanges, transportation and factory technology. Although we are steeped in a rich history of forward thinkers, many businesses today still operate using technology and systems developed in 1995. These same companies are now faced with the colossal challenge of …

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  • 4 Challenges SME retailers will go through the holidays

    For many retails the holiday season is the busiest time of year. Not everyone is the same, many reduce staffing and even shut down completely. Whatever your situation, the holidays can be an extremely challenging time for retailers and SMB everywhere. Here are 4 simple tips to make the holidays a happy time indeed: Managing …

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  • How to optimise customer queues

    A few years ago, Houston had a problem. Houston airport that is. Their customers were irate about the waiting times in baggage collection. After many hundreds of strongly worded emails and letters, Houston airport decided enough was enough and hired more staff. Reduced waiting times elated the Management. The injection of staff had, in fact, …

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  • 6 reasons to get an iPad EPOS

    You’ve seen them – Those iPads that everybody seems to be using as a till, Amazing, isn’t it? Here’s six reasons why you need one too: Reason No. 1 – They look cool! First things first, you need an iPad because they make you look awesome! POWERDRESSING, an original 80s and 90s clothing shop located in …

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  • 4 Customer experiences you should avoid

    Here’s a statistic to give you nightmares: 89% of consumers have stopped doing business with a company after experiencing poor customer service (RightNow Customer Experience Impact Report). You can’t afford even one slip-up with the stakes this high. We’ve outlined some common mistakes, but nothing unavoidable with the right Point Of Sale software. Getting their …

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  • 7 Helpful tips on how to serve customers professionally and faster

    With any transaction, you should look to make a customer, and not just a sale. Good customer service has, time and time again, proven itself as a main pillar for creating a sustainable business model. To illuminate just how easy it is to maintain a healthy percentage of returning customers, we’ve composed a list of …

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  • How using the right EPoS system can help your business stay in control

    According to Ben Lobel, more than two-thirds of small business owners say it is more stressful to run a business now than ever before. Check out the 5 tips below to find out if you’re using the right EPoS system, and how it can help you stay in control of your business. Check the data, …

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  • Become the hottest coffee merchant in Town

    If you’re interested in developing that cult status to which so many coffee shop owners aspire, you need to check out these tips we got from some of our users: Keep the standards high. Despite our well known penchant for a cup-of-tea, Brits take their coffee very seriously. Nearly all of us (80% in London) …

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  • 6 Features you NEED in an EPOS

    Choosing the right EPoS system is an imperative ingredient for all growth oriented businesses. If you’re a retailer, hospitality or a QOTC business owner and have set your eyes on growth, make sure you next EPoS system has the following features. For goodness sake, make sure set-up is quick and easy If you’re reading this, …

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  • Creating and managing a smart business: 5 helpful tips

    Much has been said and written on the benefits of creating the framework for a small and smart business. whether it’s the ability to monitor your activity from a far or whether it’s setting goals, monitoring them and growing your smart business to a small empire. Thanks to today’s technology and cloud based solutions, much …

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