• Infographic: A glance at UK Retail

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  • 3 KPI’s to better manage your employees

    Being a manager or a store owner can be a daunting task. Utilising your time effectively is hard enough as it is however it is up to the store owner/manager to make sure the employees are working and not slacking off. You should have a employee performance review with each employee at least once a …

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  • Managing inventory over the holidays

    Managing inventory can be a real test at times. How much should I order? How do I keep track of my stock? Am I purchasing unnecessary products? Such a challenge, am I right?! With Christmas around the corner it’s important to stay on top. Better yet, what if there’s a way to be the king …

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  • 5 small business blogs we love

    Sir Francis Bacon published a book back in 1597 stating ‘Knowledge is power’ and he is absolutely correct! Time is limited so here’s 5 blogs that will educate you on running a SME business.   Small business  www.smallbusiness.co.uk This blog has everything needed for starting a business, all the way to running the business. This blog …

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  • 4 ways to digitalise your business

    Back in the industrial revolution, Britain led the world in advancements that enabled mass production: trade exchanges, transportation and factory technology. Although we are steeped in a rich history of forward thinkers, many businesses today still operate using technology and systems developed in 1995. These same companies are now faced with the colossal challenge of …

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  • 4 Challenges SME retailers will go through the holidays

    For many retails the holiday season is the busiest time of year. Not everyone is the same, many reduce staffing and even shut down completely. Whatever your situation, the holidays can be an extremely challenging time for retailers and SMB everywhere. Here are 4 simple tips to make the holidays a happy time indeed: Managing …

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  • How to optimise customer queues

    A few years ago, Houston had a problem. Houston airport that is. Their customers were irate about the waiting times in baggage collection. After many hundreds of strongly worded emails and letters, Houston airport decided enough was enough and hired more staff. Reduced waiting times elated the Management. The injection of staff had, in fact, …

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  • 6 reasons to get an iPad EPOS

    You’ve seen them – Those iPads that everybody seems to be using as a till, Amazing, isn’t it? Here’s six reasons why you need one too: Reason No. 1 – They look cool! First things first, you need an iPad because they make you look awesome! POWERDRESSING, an original 80s and 90s clothing shop located in …

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  • 4 Customer experiences you should avoid

    Here’s a statistic to give you nightmares: 89% of consumers have stopped doing business with a company after experiencing poor customer service (RightNow Customer Experience Impact Report). You can’t afford even one slip-up with the stakes this high. We’ve outlined some common mistakes, but nothing unavoidable with the right Point Of Sale software. Getting their …

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  • 7 Helpful tips on how to serve customers professionally and faster

    With any transaction, you should look to make a customer, and not just a sale. Good customer service has, time and time again, proven itself as a main pillar for creating a sustainable business model. To illuminate just how easy it is to maintain a healthy percentage of returning customers, we’ve composed a list of …

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